Shipping and Returns Policy
Shipping on ZGEAR Connect orders is priced at $4.99 for the customer to cover any sized order of our product; this is our "flat rate" offering. If your order is over $50, then shipping is free and this discount will be automatically applied at checkout.
Most ZGEAR Connect orders ship within 1 - 3 business days. We have a full staff of warehouse employees, and even given current working conditions due to COVID-19 restrictions, we always have at least one individual ready to send your order. Our estimated shipping time is 3 - 5 business days using USPS EXPRESS mail. For more information about our Shipping Policy, if you have questions, or if you would like to express a concern, please contact us here for a quick response Monday-Friday 8AM-5PM PST, OR you can call us at 800-503-3313 Monday-Friday 8AM-5PM PST for direct inquiries. We have a team of Customer Service Representatives ready for your call.
In the event you are not 100% satisfied with your ZGEAR Connect purchase, we do accept returns. We accept returns on any products that are shipped to you with defects in function or craftsmanship. We process orders through a Third Party service called "Clicksit Return Center". Click the link below to begin your returns process. After filling out the form, please ship the item back to us at
ZGEAR CONNECT, PO BOX 22586 MILWAUKIE, OR 97269